Know a model makes the right call before it runs your queue

Klu reruns your routing, approval, and classification evals the day a new model ships. You see how often it makes your team's call, and how often it makes the mistake that costs you.

Describe your use case See a sample report

Ticket routingGemini 4 Argon release

Switch to Gemini 4 Argon. It misroutes 4× fewer urgent tickets than Gemini 3.8 Flash.

Urgent misroutes, Gemini 3.8 Flash7.5%→ today

Urgent misroutes, Gemini 4 Argon1.9%▼ 4× fewer

Cost per 1,000 tickets, Gemini 3.8 Flash$0.92→ today

Cost per 1,000 tickets, Gemini 4 Argon$2.75▲ 3.0×

Scored on 800 resolved tickets, 160 of them urgent, against the queue your agents closed them in. At 3,000 tickets a day, the switch adds $5.49 a day.

Average accuracy hides the calls you can't take back

Klu weights each run the way your ops lead would. A model that agrees with your team on 19 of 20 cases still loses if the 20th is a refund your team would have held.

Decision matchSame queue, label, or call as your team

50%

Costly errorsWrong auto-approvals, urgent sent to routine

25%

Stated reasonNames the rule or field behind the call

15%

Cost per 1,000 decisionsAt your daily volume

10%

Gemini 4 Argon leads agent automation by 6 points

AutomationBench scores how many objectives an agent completes in SaaS apps without breaking a guardrail. Gemini 4 Argon leads by six points. DeepSeek V4.1 Flash, at $0.52, beats the $20 GPT-6 Astra. Klu reruns these models on your queue.

AutomationBench88 models · Oct 7, 2026

Objectives met

#ModelObjectives met$ per 1M

Gemini 4 Argon High$4 per 1M

77.5%

Sonnet 5.5 Max$4 per 1M

71.8%

Opus 5.5 Max$8 per 1M

69.5%

DeepSeek V4.1 Flash Max$0.52 per 1M

68.9%

$0.52

GPT-6 Astra Max$20 per 1M

68.5%

$20

GPT-6.1 Sol Xhigh$4 per 1M

66.6%

EnterpriseOps-GymWorkflows completed26 models

DeepSeek V4 Pro Max$1.98 per 1M

49.6%

$1.98

Qwen3.8 Max$3 per 1M

47.6%

Qwen3.8 2.4T$3 per 1M

47.4%

Where operations teams use Klu

Each one starts with a default way to score it, built on decisions your team already made. Change it if yours differs.

Queue and priority match

Ticket and case routing

IT, HR, and facilities requests sent to a queue and a priority. Scored against where your agents closed each ticket, with urgent tickets sent to routine weighted heaviest.

Approve, hold, or deny

Refunds and approvals

Refunds, credits, and invoice exceptions. The model approves the clear cases and holds the rest. A wrong approval on a case you mark critical scores zero.

Label match

Intake classification

Inbound email, forms, and documents sorted into your categories. Exact match on the label your team assigned, broken out by category so a weak label shows up.

Matches your recruiters

Resume screening

Advance or hold applicants against the posting's requirements. Scored on your recruiters' calls, and every hold has to name the requirement it failed.

One verdict for every decision step

Each release reruns the same cases for every step. You see which steps should switch, which should stay, and why, in the numbers your ops review already uses.

Gemini 4 Argon releaseReport ready 1 hr after release

Ticket routingSwitchGemini 4 Argon

▲ +3.1 pts4× fewer urgent misroutes

Intake labelsSwitchGemini 4 Argon

▼ −41% costaccuracy within 0.4 pts

Refund approvalsKeepOpus 5.5 Medium

▲ 3× wrong approvals9 vs 3 in 600 cases

Resume screeningKeepOpus 5.5 High

▼ −3.4 ptsweaker hold reasons

See the calls that changed

Klu runs the new model and your current one on the same cases and compares them case by case. Open a verdict to see every case the new model lost, with both outputs side by side. Your team reviews the real cases before anyone switches.

Refund approvalsGemini 4 Argon vs Opus 5.5 Medium

−1.2 pts decision match, paired on 600 cases

11 better571 same18 worse

Lost on 18 casesYour team → Gemini 4 Argon

$1,840 refund, chargeback already openCase 412Critical

Hold→Approve

Third not-received claim this quarterCase 187Critical

Hold→Approve

Damage photo shows a different itemCase 266Critical

Deny→Approve

Partial credit asked, order still in transitCase 533

Deny→Hold

and 14 more

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